Processing is from the time you order until we ship your package and it can take between 1-3 business days (Monday – Friday).
We will ship your package via USPS Priority mail (2-3 business days). Business days do not include weekends. Please note that orders could arrive in multiple packages. You should receive an email from Ellevated Wellness with your tracking information. The tracking number will allow you to know your exact delivery date.
Orders delivered within the 48 states should arrive in 3 – 6 business days from the time of ordering, depending on delivery location. Orders shipped to Alaska, Hawaii & Puerto Rico could take an additional 2 – 3 days for delivery.
Rates vary depending on location.
please email us a photo of the damaged or broken product inside the shipping box. This photo is required to receive a full refund. Once we receive your photo of the damaged or broken product, we will ship a replacement unit to you immediately. To begin the process, please email support@
To be eligible for a return, your item must be unused and in the same condition that you received it. You must contact us within 30 days of your purchase order to receive your replacement product or refund.
To return your product, you should mail your product to:
Ellevated Wellness, LLC
1198 Venetian Way, Suite 305
Miami, FL 33139